Shipping policy

Orders

Easy Ordering Process:

Place your order online with confidence. Once your order is confirmed, you’ll receive an immediate email confirmation.

Processing Time:

Orders are processed within 1–2 business days. During busy periods (such as major holidays or special releases), processing may take slightly longer.

Need Assistance?

If you have any questions or need help with your order, our support team is available at piecesconsideredart.com

Tracking Your Order

Stay Updated:

Once your order is shipped, you'll receive a “Your Order is on the way” email that includes your tracking link.

Real-Time Updates:

Log into your PIECES CONSIDERED ART account and click on “Track My Order” for the latest delivery status.

Personalised Help:

For any tracking issues or questions, simply reach out to our customer service via email, and we’ll guide you through the process.

Delivery Information

Delivery Timeframes:

All delivery timeframes start from the day after you place your order, unless otherwise specified.

Domestic Deliveries (UK):

Royal Mail Tracked 48h: Expect delivery within 2–3 business days.

International Deliveries:

For Europe and worldwide orders, FedEx International Priority is used, typically delivering within 1–3 business days.

Special Delivery Notes:

Please note: Orders cannot be delivered to military addresses in EU countries.

What to Do if There’s an Issue?

If your order hasn’t arrived within the stated timeframe or is damaged upon arrival, contact us within 7 days of delivery. Our team will promptly investigate and assist you.

Need Personalised Guidance?

Our customer care team is here to help. Whether you need additional information about your delivery or assistance in contacting the courier, we’re just a call or email away.

Quick Steps for a Smooth Experience

Place Your Order: Enjoy a seamless checkout experience.

Receive Confirmation: Check your email for order and shipping confirmations.

Track Your Order: Use the provided tracking link or log into your account for real-time updates.

Need Help? Contact our dedicated team via email at service@piecesconsideredart.com (available Monday–Saturday, 09:00–18:00 PM GMT).